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Recently, I had a friend call me about an issue with all of his inbox email suddenly being deleted. In this case, it was an Apple iCloud email address.

He indicated that it was his birthday and he had received several well wishes from friends, as well as a Facebook “Happy Birthday” link. Thinking he had something interesting to see, he clicked on it.

All of his incoming email started being wiped out. Thinking he was hacked, he immediately changed his password and called me to assist getting his emails back.

There was a problem, though.

Not only was the email deleted from the Apple inbox, it was also deleted from the trash and the online Apple server.

The only thing we could do was to prevent the same thing from happening again. The following backup workaround will work for almost all emails, except business emails stored on a protected server. Emails on a protected server are, as the name implies, backed up and protected.

Here is the workaround…

In the primary email settings, make the change to allow incoming email to forward a copy of the email to the secondary email. There are different steps involved in making these changes, but you can do a quick Google search to learn how to change the settings for your particular email service.

I hope you never need this, but, in case you do, take a few minutes and protect yourself.

All the best and stay well,

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