This email is for anyone using Webroot AntiVirus/Virus Protection software and anyone wondering what protections we suggest.
Webroot was purchased by OpenText about 2 years ago. The EDR (Endpoint Detection Response system) is the same, but they are rebranding it. It’s now called OpenText in the bottom right hand corner of your screen.
OpenText/Webroot is an antivirus software that will safeguard your devices from viruses, malware and phishing attacks. It is a traditional Endpoint Detection Response (EDR) system. The version is decent and affordable but not fully comprehensive.
OpenText/Webroot EDR provides a limited rollback feature so it can rollback to an uninfected file (or files) for your PC or Mac if a compromise is found.
OpenText/Webroot Total Protection is a more comprehensive consumer based protection versus business-based protection.
For small business I lean toward a layered approach from different companies. That way if one layer is breached, the other layers stay intact to help protect your system.
There are five levels (or layers) of software protection that I recommend (not including firewalls):
Nay & Associates, LLC remote-managed systems include a version of Bitdefender unless the client expressly wants that feature turned off.
The next level of protection is Windows Defender (if on Windows systems). XProtect is used in Macs.
The third level is Huntress which stops incoming intrusions. It can lock down a computer to keep it from infecting others. SentinelOne is a similar program but is designed for larger clients.
The fourth level of protection is ConcealBrowse. It is a browser extension that checks every click or link that opens another browser window or tab. If the AI engine determines a suspicious site, or a known compromised site, the user is blocked from going to it. The user can go to the site but the site is “sandboxed” so that nothing can be activated. This can be overridden by Nay & Associates, LLC in the case of a required “nested” link that opens to a specific company designed site such as a bank payment site.
The fifth level of protection is training a client on what to look for and be proactive so they question any emails or notifications that seem out of sorts.
If you are interested in learning more about securing your computer systems send an email to jnay@jimnay.com. You can also call or text us at 615-443-4842.
All the best,
Jim Nay
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